Ferreira-Wells Immigration Terms of Service

TERMS OF SERVICE AGREEMENT

This Terms of Service Agreement (“Agreement”) is entered into between Ferreira-Wells Immigration Services Inc., a company registered in Toronto, Canada, with its principal place of business located at 1377 Bathurst Street, hereinafter referred to as the “Company,” and any user of the Company’s website, hereinafter referred to as the “User.”

By accessing and using the services offered on the Company’s website, the User agrees to be bound by the terms and conditions set forth in this Agreement.

1. SERVICES

The Company offers immigration counsel and related services on its website. The User may use these services subject to the terms of this Agreement.

2. USER RESPONSIBILITIES

2.1. The User agrees to provide accurate, complete, and up-to-date information as required when using the services.

2.2. The User is responsible for maintaining the confidentiality of their account and password and for restricting access to their account.

3. PAYMENT

The Company’s services may be subject to fees. The User agrees to pay any applicable fees in accordance with the payment terms as specified on the website.

Refund: There is no refund for consultation fees paid for any reason. Missed appointments rebooked within 10 days will have the original booking’s deposit applied to the new consultation. After 10 days full consultation fees will apply.

Credit Policy:  Our initial consultation fee will be credited against cases where clients retain within 7 days of your consultation. That is, if you retain us after your initial consultation, we will apply your consultation fee towards further services, as long as you do so within one week. After 7 days you agree to pay full fees if you wish us to continue working on your case.

4. INTELLECTUAL PROPERTY

All content, trademarks, logos, and other intellectual property on the website are the property of the Company and are protected by copyright and other intellectual property laws. The User may not use or reproduce this content without the Company’s written consent.

5. PRIVACY POLICY

The User’s use of the website is also governed by the Company’s Privacy Policy, which can be found on the website.

6. DISCLAIMER

The Company makes no guarantees regarding the success of immigration applications, and the information provided on the website is for general informational purposes only.

7. LIMITATION OF LIABILITY

The User agrees that the Company shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of the website or the services provided.

8. TERMINATION

The Company reserves the right to terminate or suspend a User’s account at its discretion, without notice, for any reason.

9. GOVERNING LAW

This Agreement is governed by the laws of Ontario, Canada. Any disputes arising from this Agreement shall be resolved in the courts of Ontario.

10. CHANGES TO TERMS

The Company reserves the right to modify the terms of this Agreement at any time. Users will be notified of such changes on the website. Continued use of the website constitutes acceptance of the revised terms.

11. CONTACT INFORMATION

For any questions or concerns about this Agreement, please contact:

Bruce Ferreira-Wells

By using the Company’s website, the User acknowledges that they have read, understood, and agreed to the terms and conditions set forth in this Agreement.

This Agreement was last updated on November 1, 2023.